Mars Petcare Ecom Presence

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Client:

Mars Pet care India

Year:

@2022

Category:

Online Retail

Location:

Bangalore

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Project Overview

Mars Petcare, a leading pet care brand, approached us with a challenge:
Their digital product listings and ad assets across 7 sub-brands, 200+ SKUs and 9+ Platforms needed a revamp to boost visibility, engagement, and sales.

The key objectives:

  • Modernize PDPs and ad creatives across eCommerce and Quick Commerce platforms

  • Support NPD launches with platform-specific content

  • Maintain global brand guidelines, while adding a localized Indian touch

Our Approach

We began with a deep audit of existing brand creatives:

  • Found heavy reliance on solid backgrounds and promo-heavy messaging

  • Identified a gap in emotional storytelling and lifestyle relevance


Our key steps:

  • Benchmarked global D2C pet brands for design and messaging trends

  • Shifted to lifestyle-led, emotionally engaging visuals

  • Crafted cleaner CTAs and value-focused messaging

  • Delivered platform-specific content (PDPs, videos, ads) across 7+ marketplaces

The Results

  • 600+ creatives delivered per month across platforms

  • Successfully launched Kitekat and Sheba with consistent digital assets

  • Revamped Pedigree and Whiskas PDPs, aligning with global design standards

  • Enhanced brand storytelling and emotional connect with pet parents

  • Strengthened multi-platform brand presence during key sale periods

Business Impact:

  • 36% increase in eCommerce conversions and 29% sales growth on Quick Commerce platforms

  • Curated brand stores and platform-specific campaigns boosted visibility and engagement

  • Localized, emotionally resonant content drove cross-product exploration, higher loyalty, and increased average order values (AOV)

  • Maintained creative consistency and global compliance across all deliverables

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